Hilltop Smiles Dentistry and Orthodontics at 1436 Molalla Avenue in Oregon City, Oregon

Customer Reviews about Hilltop Smiles Dentistry and Orthodontics

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  I bought insurance through this place so I could have my bridge replaced that failed after 15 good years by the dental school. Dr Bailey removes my bridge and dose a build up on one tooth and installs a temporary bridge while I wait for the permanent bridge to be built. Within 2 days the build up filling and bridge fell out. I return for my permanent bridge to be installed and he fills the filling/build up again and sends the bridge to be re-done. So I come back again to have the new bridge installed in July. By October I report to the clinic I have a horrible taste coming from the sight. They have me come in for the cleaning in November and ex rays. At no point did they inform me that the work they did had failed and caused infection in my root from bridge not sealed correctly and failed build up for 3rd time. I am still telling them something is wrong I am getting excessive draining from between a healthy tooth and the bridge along with a very strange gap on between the tooth and bridge when flossing. They get me to come back for a consult for a root canal. This doctor said I didn't need one then talked to the Dr. in private. While I was sitting there i showed the assistant on my ex rays where I feel the gap and asked again why it was like that. Still no answer only another bill for consult. I am now apx. $5,000.00 into a bridge replacement. And they tell me I need to come back and have my gum laser open to clean around the bridge and possible root canal because the filling he installed was too deep causing the tooth to be sensitive. I went home very upset thinking something is very very wrong with this picture. His partner got on the phone with me and listened but still failed to tell me what was really wrong. By Saturday I was sick and face swollen, out of fear of a blood infection I started some antibiotics and called my old dentist that I had no insurance though. Dr. Kim got me right in and with 1 ex rays showed me the problem and started me on 10 day antibiotic treatment. All the work I just had done had to be done all over again and emergency root canal caused by the bridge not sealed and filling under bridge failed causing the root to be infected and almost a perfectly healthy tooth in front of that. So, 1 bridge and build up/filling has now cost me another $4805.00 to have done correctly. Now I have spent apx $9,000.00. I will be demanding all money returned from first dentist. If you feel something is wrong get a second opinion because tooth infections can be life threatening. Especially upper teeth. Don't go here if you value your mouth. The 1 star is for the people who tend the front dest. They were polite.
  January 24, 2017

  by Donna Brooks

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Today: 07:00 am — 05:00 pm

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About Hilltop Smiles Dentistry and Orthodontics in Oregon City